Terms & Conditions — Lumia Perfumes

Last Updated: June 2026

1. Introduction

Welcome to Lumia Perfumes.

These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

2. Company Information

Lumia Perfumes

📧 contact@lumiaperfumes.com

📞 +44 7451 57398

3. Eligibility and Website Use

By using this website, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
All information provided is accurate, current, and complete.
You will use this website only for lawful purposes.
You will not engage in fraudulent, abusive, or harmful activities.

Lumia Perfumes reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion where misuse or fraud is suspected.

4. Product Information

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

However:

Product images are for illustrative purposes only.
Packaging, bottle design, or labeling may vary due to supplier updates.
Product availability may change without prior notice.
We reserve the right to correct pricing or content errors at any time.

5. Orders and Payments

When placing an order, you agree that:

All billing and shipping information provided is accurate.
You are authorized to use the selected payment method.
Your order may be subject to verification and fraud screening.

Lumia Perfumes reserves the right to refuse, limit, or cancel any order for reasons including suspected fraud, pricing errors, stock availability issues, or violations of these Terms.

Payment is collected at the time of purchase using the payment methods available at checkout.

6. Shipping and Delivery

Shipping information, estimated delivery times, and related conditions are outlined in our Shipping Policy.

By placing an order, you acknowledge that:

Delivery estimates are not guaranteed delivery dates.
Delays may occur due to customs inspections, weather conditions, carrier disruptions, or other circumstances beyond our control.
International customers may be responsible for customs duties, taxes, or import fees imposed by local authorities.

Lumia Perfumes is not liable for delays caused by shipping carriers or customs agencies.

7. Returns, Refunds, and Exchanges

Our Refund Policy outlines the conditions under which refunds, replacements, or exchanges may be available.

Generally:

Products must be unused and unopened to qualify for a return.
Damaged, defective, or incorrect items must be reported within 48 hours of delivery.
Approved refunds will be issued to the original payment method.

We reserve the right to refuse returns that do not meet our policy requirements.

8. Intellectual Property

All content available on this website, including but not limited to:

Logos
Product images
Graphics
Text
Videos
Branding materials
Website design

is the exclusive property of Lumia Perfumes and is protected by intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Lumia Perfumes shall not be liable for:

Delays caused by carriers, customs authorities, or force majeure events.
Incorrect deliveries resulting from inaccurate information provided by customers.
Indirect, incidental, or consequential damages arising from the use of our products or website.
Allergic reactions, sensitivities, or adverse effects related to fragrance ingredients.

Customers are responsible for reviewing product descriptions and ingredient information before use.

10. Privacy and Data Protection

Your personal information is collected, processed, and protected in accordance with our Privacy Policy.

We do not sell personal information and only share data with trusted service providers necessary to process orders and operate our business.

11. Third-Party Services

Our website may contain links to third-party websites, payment processors, or service providers.

Lumia Perfumes is not responsible for the content, policies, or practices of third-party services.

Use of third-party services is subject to their respective terms and privacy policies.

12. Force Majeure

Lumia Perfumes shall not be held responsible for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Government actions
Labor disputes
Transportation disruptions
Pandemics
Technical failures

13. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Any updates will be published on this page and become effective immediately upon posting.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Lumia Perfumes operates, without regard to conflict of law principles.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us: